We will retain your Personal Information for as long as necessary to fulfill the purposes for which it has been collected, as outlined in this Privacy Notice, or any longer retention period required by law. Nevertheless, more specified retention periods may apply depending on your state of residence.
Privacy Policy
BiGMedia.AI, Inc. d/b/a MEsuite (“MEsuite,” “we,” “us,” or “our”) respect your privacy. This Privacy Notice describes the processing of Personal Information (defined below) that is provided, collected, or shared on the sites, applications, social media pages, or other platforms that link to this Privacy Notice (collectively, the “Services”). It also describes your choices about the collection, sharing, and use of your Personal Information.
1. Personal Information We Collect
We may collect a range of Personal Information. “Personal Information” means information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, to you.
The types of Personal Information we collect may include:
- Contact Information – If you submit an inquiry, register for an account, or provide information on our Services, we may collect your contact information. This may include your name, email address, demographic information, and phone number.
- Location Data – While navigating our Services your mobile device or browser may share your location data, both through WiFi and GPS. We will collect this information based on the settings of your phone and browser.
- Usage Information – When you use our Services, our servers may automatically record information, including your Internet Protocol address (IP Address), browser type, referring URLs (e.g., the site you visited before coming to our website), domain names associated with your internet service provider, information on your interaction with the Services, and other such information.
- Employment Information – If you apply for employment, we will collect your employment and work history, as well as other Personal Information related to your potential employment. This may include your education and employment history, address and contact information, demographic information, and any other information included in your resume or application.
- Customer Communication Records – Where permitted by applicable law, we may collect and maintain records of calls and chats with our agents, representatives, or employees via message, chat, post, or similar functionality.
2. How We Collect Your Personal Information
- We May Collect Your Personal Information Directly From You – For example, if you register for an account or request or purchase Services or information from us.
- We May Also Collect Personal Information From Third Parties – For example, we may work with business partners, subcontractors, advertising networks, analytics providers, and search information providers, who may provide us with Personal Information about you.
- Through Online Tracking Technologies – We use cookies, device identifiers, and similar technologies such as pixels and web beacons to collect usage and browser information. For more information, please see Section 7 of this Privacy Notice.
3. How We Use Personal Information
To the extent permitted by applicable law, we may use Personal Information for the following purposes:
Customer Support and Account Management
- Provide support for our business functions.
- Fulfill customer requests, such as creating accounts or completing purchases.
- Provide customer support and respond to inquiries, including employment-related inquiries.
Service Improvement and Development
- Benchmarking, data analysis, and audits.
- Develop new products, software, and applications.
- Enhance and improve our Services.
- Conduct research, analysis, studies, and surveys.
- Identify usage trends and perform analytics.
Marketing and Communication
- Send information about our company, Services, and promotions.
- Market, advertise, and personalize our Services and advertising efforts.
- Respond to reviews, comments, and feedback.
Security and Compliance
- Protect against criminal activity, claims, and other liabilities.
- Protect the security and integrity of our Services.
- Meet contractual and legal requirements, including compliance with applicable laws and regulations.
Other Lawful Purposes
- Facilitate any lawful purpose for which the Personal Information is collected.
4. Sharing of Personal Information
We may share your Personal Information in the following circumstances:
- To Third Parties for Marketing Purposes – We may share your Personal Information with third parties for their marketing purposes. This may include third parties whose services we believe you may be interested, or who are interested in providing you with services.
- For Legal Obligation or Safety Reasons – When we have a good faith belief that access, use, preservation or disclosure of Personal Information is reasonably necessary to (a) satisfy or comply with any requirement of law, regulation, legal process, or enforceable governmental request, (b) enforce or investigate a potential violation of the Terms of Use, (c) detect, prevent, or otherwise respond to fraud, security or technical concerns, (d) support auditing and compliance functions, or (e) protect the rights, property, or safety of MEsuite, its users, or the public against harm.
- In the Case of a Merger or Sale – If and when we are involved in a merger, acquisition, or any form of transfer or sale of some or all of its business, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding. Personal Information may be transferred along with the business. Where legally required we will give you prior notice and if you have a legal right to do so, an opportunity to object to this transfer.
- To Service Providers – When we hire a service provider to help provide our Services, we may give access to Personal Information as necessary to perform the service for MEsuite. This may include service providers that operate our website or send our communications.
- To Business Partners – We may share Personal Information with our trusted business partners. For example, we may share your Personal Information with a company when we co-sponsor a promotion or service. These partners and affiliates may use your Personal Information to, among other things, send you information or contact you about their services and products.
5. How Long Do We Keep Your Personal Information
6. How We Protect Your Personal Information
We use our commercially reasonable efforts to protect the confidentiality and security of Personal Information we process. However, despite these efforts to store Personal Information in a secure operating environment, we cannot guarantee the security of Personal Information during its transmission or its storage on our systems. Further, while we attempt to ensure the integrity and security of Personal Information, we cannot guarantee that our security measures will prevent third parties such as hackers from illegally obtaining access to Personal Information.
7. Cookies and Other Tracking Technologies
We process usage and browser information collected through cookies, device identifiers, and similar technologies such as pixels and web beacons, which may include or be combined with Personal Information, to help operate certain features of the Services, to enhance your experience through personalization, and to help us better understand the features of the Services that you and other users are most interested in.
Most browsers provide you with the ability to block, delete, or disable cookies, and your mobile device may allow you to disable transmission of unique identifiers and location data. If you choose to reject cookies or block device identifiers, some features of the Services may not be available, or some functionality may be limited or unavailable. Please review the help pages of your browser or mobile device for assistance with changing your settings.
Some of our service providers or plug-ins may use cookies or other methods to gather information regarding your use of the Services and may combine the information in these cookies with any Personal Information about you that they may have. The use of such tracking information by a third party depends on the privacy notice of that third party. We do not respond to Do Not Track (“DNT”) signals sent to us by your browser at this time. To learn more about how DNT works, please visit http://allaboutdnt.com/.
Online Behavioral Advertising. We use third parties and/or service providers to provide interest-based advertising services. These services may serve advertisements on our behalf that are customized based on predictions about your interests generated from your visits to websites over time and across different websites. The data collected may be associated with your Personal Information. These advertisements may appear on the Services and on other websites, and may be sent to you via email.
We use Google Ads to serve ads across various websites. Google uses Cookies to collect data about your visits to our website to generate targeted advertisements to you on other websites that you visit. To opt-out of this type of advertising by Google, to customize your ad preferences, or to limit Google’s collection or use of such data, visit Google’s Safety Center and Google’s Ad Settings and follow Google’s personalized ad opt-out instructions. Opting out will not affect your use of the website.
To change your preferences with respect to certain online ads or to obtain more information about ad networks and online behavioral advertising, visit National Advertising Initiative Consumer opt-out page or the Digital Advertising Alliance Self-Regulatory Program. Changing your settings with individual browsers or ad networks will not necessarily carry over to other browsers or ad networks. As a result, depending on the opt-outs you request, you may still see our ads. Opting-out of targeted advertising does not opt you out of all ads, just those targeted to you.
Analytics. We use analytics services, including Google Analytics, to assist us with analyzing our website traffic through cookies and similar technologies. To learn more about how Google uses data, visit Google’s Privacy Policy and Google’s page on “How Google uses data when you use our partners’ sites or apps.” You may download the Google Analytics Opt-out Browser Add-on for each web browser you use, but this does not prevent the use of other analytics tools. To learn more about Google Analytics cookies, visit Google Analytics Cookie Usage on Websites.
8. Your Choices and Controls
Depending on where you live, you may have the right to exercise certain controls and choices regarding our collection, use, and sharing of your Personal Information. To opt-out of marketing communications please email us at privacy@mesuite.com or by following the instructions included in the email or text correspondence.
Please note that, even if you unsubscribe from certain correspondence, we may still need to contact you with important transactional or administrative information, as permitted by law. Additionally, if you withdraw your consent or object to processing, or if you choose not to provide certain Personal Information, we may be unable to provide some or all of our services to you.
To exercise other rights with respect to your Personal Information, please see below.
9. Children's Privacy
We do not knowingly collect or solicit any Personal Information from children under the age of 18. In the event that we learn that we have collected Personal Information from a child, we will promptly take steps to delete that information. If you are a parent or legal guardian and think your child has given us their Personal Information, you can email us at privacy@mesuite.com or contact us using the information listed below.
10. Links to Third-Party Websites
We are not responsible for the practices employed by any websites or services linked to or from the Services, including the information or content contained within them. We encourage you to investigate and ask questions before disclosing Personal Information to third parties, since any Personal Information disclosed will be subject to the applicable third party’s Privacy Notice.
11. California Residents
Pursuant to California’s Shine the Light statute (Cal. Civ. Code Sec. 1798.83), you can control if we share Personal Information with third parties for their marketing purposes. To opt-out of us sharing your Personal Information with third parties for such promotional purposes, please email us at privacy@mesuite.com
12. Individuals in the European Union, European Economic Area, and United Kingdom
The purpose of this section is to provide information and additional provisions that apply regarding MEsuite’s processing of Personal Data of persons located in the European Union (“EU”), European Economic Area (“EEA”), and United Kingdom (“UK”) in accordance with the EU General Data Protection Regulation 2016/679 and the UK General Data Protection Regulation (collectively referred to herein as the “GDPR”), where Personal Data has the definition set forth in the GDPR. THIS SECTION ONLY APPLIES TO YOU IF YOU ARE LOCATED IN THE EU, EEA, OR UK. In the event of a conflict between this section and the remainder of the Privacy Notice, this section shall control for those persons located in the EU, EEA, or UK. Terms used but not defined herein have the same meanings set forth under the GDPR.
A. Legal Basis for Processing
Our legal basis for processing the Personal Data described in this Privacy Notice will depend on the Personal Data concerned and the context in which we process it. We process Personal Data from you:
- where we need it to perform a contract with you;
- where the processing is in our legitimate interests (including the purposes described, above, in How We Use Personal Information);
- where the processing is necessary for us to meet our applicable legal obligations; or if we otherwise have your consent.
B. Marketing
MEsuite does not process Personal Data for the purpose of marketing without first obtaining your express, opt-in consent or having a legitimate interest for doing so. You have the right to object to the processing of Personal Data for marketing purposes at any time by contacting us at privacy@mesuite.com.
C. Special Category Personal Data
“Special Category Data” is any data that reveals your racial or ethnic origin, political opinions, religious, moral or philosophical beliefs, trade union membership, political views, the processing of genetic data, biometric data for the purpose of identifying a person, and data concerning health or a person’s sex life and/or sexual orientation. The data MEsuite collects and processes does not qualify as Special Category Data, and MEsuite does not intend to collect any Special Category Data from you. Please refrain from sending us any Special Category Data.
D. Automated Decision Making
MEsuite does not make any automated decisions on your behalf or about you without first obtaining your express, opt-in consent. In the event we secure your consent to do so, you have the right to object to the processing of Personal Data via automated decision making at any time by contacting us at privacy@mesuite.com.
E. Transfers to Third Parties and Countries
Personal Data that we collect or receive may be transferred to and/or processed by third parties that are located outside of the EU, EEA, or UK, some of which EU, EEA and UK authorities may not consider to have an adequate level of protection for Personal Data. MEsuite will only transfer data subject’s Personal Data to third parties located outside of the EU, EEA, and UK when it has ensured appropriate safeguards for such Personal Data through use of the standard contractual clauses or other approved methods by the EU, EEA, and UK.
F. Your Privacy Rights
If you are located in the EU, EEA, or UK, you have the right to:
- Request access to your Personal Data.
- Request correction of your Personal Data.
- Request erasure of your Personal Data. Note, however, that we may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request.
- Object to processing of your Personal Data.
- Request restriction of processing of your Personal Data.
- Request the transfer of your Personal Data to you or to a third party.
- Withdraw consent at any time where we are relying on consent to process your Personal Data.
To exercise your rights, please submit a request to us at privacy@mesuite.com. Depending on where you are located, you may have a right to lodge a complaint with a supervisory authority or other regulatory agency if you believe that we have violated any of the rights concerning your Personal Information. We encourage you to first reach out to us so we have an opportunity to address your concerns directly before you do so.
13. Changes to this Privacy Note
Please note that we may modify or update this Privacy Notice from time to time, so please review it periodically. We may provide you with an updated Privacy Notice if material changes are made. Unless otherwise indicated, any changes to this Privacy Notice will apply immediately upon posting to the Services.
Contact Us
If you have any questions about our practices or this Privacy Notice, please contact us at privacy@mesuite.com. You may also write to us at:
BiGMedia.AI, Inc. d/b/a MEsuite 3039 Nowitzki Way
Suite 3211 Dallas, TX 75219